Client Privileges & Policies
At Eloïse Beauty Group, every appointment is built around professionalism, respect, quality and a beautiful client experience.
Our Terms & Policies are here to protect both you and our team, while ensuring that every booking runs smoothly and fairly. From bookings and payments to cancellations, punctuality, hygiene, conduct, service expectations and client care, we believe in being transparent about what you can expect from us and what we kindly ask from you in return.
Please take a moment to read our policies before booking your appointment.
By securing your booking, you acknowledge that you have read and understood our applicable terms and policies.
Because at Eloïse, it’s not just about the service you receive
it’s about the experience, the standard and the people behind it.
Beauty. Education. Transformation.
Eloïse Beauty Group Standards
At Eloïse Beauty Group, we believe beauty is about more than the service you receive it’s about the people, the experience and the opportunities we create along the way.
We are proud to be both a professional beauty salon and home to Eloïse International Academy, where we train, mentor and help shape the next generation of beauty professionals.
Our standards are high. We are committed to professionalism, hygiene, quality, client care and an exceptional experience while also understanding that every talented beauty professional had to start somewhere.
Some of the artists you meet at Eloïse may be students completing case studies or newly qualified artists building their confidence and experience. When you choose a model-priced service with one of our emerging artists, you are not simply receiving a service you are helping someone build a career, a future and a dream.
We ask our clients for patience, kindness and constructive feedback. If something isn't quite right, please talk to us. Give us the opportunity to listen, correct, teach and improve. Your honest feedback helps us maintain our standards while helping our artists grow.
We believe in building people up, not tearing them down.
Because behind every artist is a person with a dream and behind every successful professional was once someone learning, practising and finding their confidence.
Thank you for being part of the Eloïse journey.
Together, we don't just create beautiful results we create confidence, careers, opportunities and brighter futures.
Beautiful People Build Each Other.
